Privacy Policy
Effective Date
This policy is effective as of October 5, 2026.
It explains how Henderson Under Slab Tunneling handles information collected through this website and related communications.
Information We Collect
We collect information you choose to give us, such as your name, phone number, email address, property address or neighborhood, and the details you share about your plumbing issue or project. We may also collect basic technical information automatically, such as browser type, device type, pages visited and approximate location derived from an IP address, through standard server logs and similar tools.
How We Use Information
We use your information to respond to your request, schedule consultations and site visits, prepare estimates, perform and follow up on work, and improve this website. If you provide a phone number and submit a form, you agree that we may contact you by phone call or text message about your request. Message and data rates may apply, and message frequency varies with your project. You can reply STOP to any text to opt out, or HELP for help. Consent to texts is not a condition of any purchase.
How We Share Information (We Do Not Sell It)
We do not sell, rent or trade your personal information. We share it only with the licensed contractor handling your job, and with service providers that help us operate this website and our communications, who may use it only for that purpose. We may also disclose information when required by law, court order or to protect our rights or the safety of others. Text message opt-in data and consent are never shared with third parties for their marketing.
Data Security
We use reasonable administrative and technical safeguards to protect the information you share with us. No website, network or storage system is completely secure, so we cannot guarantee absolute security, but we limit access to the people and providers who need the information to serve you.
Your Rights and Choices
You may ask us to access, correct or delete the personal information we hold about you, subject to records we must keep for legal, tax or warranty reasons. You may opt out of text messages at any time by replying STOP. Under Nevada law, including NRS Chapter 603A, Nevada residents may submit a request directing an operator not to sell certain covered information. Although we do not sell personal information, you may still submit such a request and we will honor it.
Third-Party Links
This website may reference or link to outside websites, such as government or licensing resources. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies before sharing information with them.
Contact Us
For privacy questions or requests about your information, please use the contact form on our evaluation request page and note that your message concerns privacy.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the revised version on this page with a new effective date. Your continued use of the website after an update means you accept the revised policy.